C A T A L O G

· Business
Globalization and Human Resource Management: Adapting Successful UN Practices for the Private and Public Sectors
Fatima Fernandez

Managing Change in the Workplace: A 12-Step Program for Success
Ralph L. Kliem and Irwin S. Ludin

Marketing to the European Laboratory: A Guide to Doing Business in Europe
Robert L. Stevenson and Peter J. Jenks

Work Transformation: Planning and Implementing the New Workplace
Ken Robertson

Globalization and Human Resource Management:
Adapting Successful UN Practices to the Private and Public Sectors

by Fatima Fernandez

 $14.95
Discounts on bulk purchases.

December 2004
300 pp. (paper)
Illustrated
ISBN: 0-9664286-8-4

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Illustrated
ISBN: 0-9664286-8-4

 "I am very impressed by the book's breadth and its depth. HR practitioners in the private sector as well as in government and other nonprofit organizations will benefit a great deal from the work."

--Norbert Wetzel, Former IBM Regional HR Director for Central and Eastern Europe, the Near and the Middle East, and Africa

· Description

While multinational corporations have struggled with international HR problems over decades, the United Nations organizations have developed a well-functioning career development system in a multicultural environment that is one of the most remarkable success stories of the United Nations. Globalization and Human Resource Management is the first book to compare the HRM strategies and practices of the UN system to those of the private sector and show how to modify them to suit the objectives of MNCs. The implications are straightforward and will have immediate practical impact.

As the US dollar has significantly depreciated, US companies are, now more than ever, seeking business opportunities overseas. At the same time, they have to master ostracizing cultural challenges. Globalization and Human Resource Management is must reading for decision makers in international business, including HR managers, CEOs, COOs, CFOs, business development managers, sales & marketing managers, public relations managers, and other corporate strategists.

· Contents | · Preface | · About the Author

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Managing Change in the Workplace:
A 12-Step Program for Success

Ralph L. Kliem and Irwin S. Ludin

$14.95
GREAT
CORPORATE
STOCKING
STUFFER!

© 1999
140 pp. (paper)

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Illustrated
ISBN: 0-9664286-1-7

"Covers a complex subject in an interesting, lively, entertaining manner and this kept me glued to the book. . . . The book is realistic in terms of the struggles that any leader and business face. It humanizes the various characters. It has covered powerful learning points in a precise manner."
International Journal of Manpower

"The treatment of the subject shows exceptional maturity and deep knowledge of the authors."
Project Management

Praise for other books by Ralph L. Kliem and Irwin S. Ludin
"Entertaining in its approach and easily conveys methods and concepts of Project Management."
The Noah Project: The Secrets of Practical Project Management
Business Age

"Compulsive reading, cleverly interweaving the arts of presentation into a gripping novel. . . . An excellent read . . . opened a new vista on the subject."
Stand and Deliver: The Fine Art of Presentation
Management Training

· Description

Santa Claus is in trouble. His workshop at the North Pole has been cruising along for centuries, but Santa now finds his customer base-the world's children-dwindling. He realizes that changes are necessary but discovers that implementing them is another matter altogether. Through trial and error, Santa learns that change is not about modeling, restructuring, pay increases, or bellowing orders. It is about people believing in change and wanting it to happen.

Lively and entertaining, Managing Change in the Workplace takes the reader along the often bumpy path of introducing an organization to change. Each chapter focuses on a different aspect of change and concludes with a handy checklist to guide the reader around the obstacles to change. Based on solid management principles, Managing Change in the Workplace will have strong appeal for management consultants, project managers, corporate trainers, and CEOs and other executives implementing organization-wide initiatives.

 · Contents | · Preface | · About the Authors

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Marketing to the European Laboratory:
A Guide to Doing Business in Europe

Robert L. Stevenson and Peter J. Jenks

 $14.95
Discounts on bulk purchases.

2001
314 pp.
(hardcover)

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Illustrated
ISBN: 0-9664286-3-3

 "I would highly recommend it for any person who is responsible for developing and implementing sales and marketing practices for this important part of the world. The authors, Stevenson and Jenks, are to be commended for packing so
much valuable information into such a solid little book -- it's a guerilla marketer's dream.
--Managing the Modern Laboratory, 5(4)

"This very readable book contains a mass of useful information"
--Chemistry in Britain

"This book is for readers who desire to sell to scientific, chemical, and diagnostic consumers in Western Europe. However, the philosophy and background information can be applied in different countries and for different market segments."
--Clinical Leadership & Management Review

· Description

A comprehensive guide for American chemical, pharmaceutical, instrument, and laboratory supply companies marketing to or manufacturing in the European Union or considering expanding operations overseas. Covers the current market, selling arrangements, packaging and quality issues, regulatory and export law, environmental and currency concerns, and other business practices of the new Europe. A detailed analysis of distribution contracts provides insight into avoiding conflict and maximizing the potential of establishing business abroad. Includes a special section on marketing to Asia. Essential reading for business development and export managers as well as any executive involved in planning or executing the globalization of the business.

· Contents | · Preface | · About the Authors

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Work Transformation:
Planning and Implementing the New Workplace

Third Printing

by Ken Robertson with a Foreword by Gil Gordon

$14.95
Discounts on bulk purchases.

© 1999
306 pp.
(paper)

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Illustrated
ISBN: 0-9664286-0-9

"Ken Robertson's excellent book belongs on every facility manager's shelf. In fact, it belongs also on the shelf of every executive responsible for human resources, information systems, and telecommunications."
Canadian Facility Management & Design

"The tips and insights provided in the areas of human resources, technology, and design create a useful roadmap for anyone responsible for implementing an alternative officing program."
Franklin Becker, Professor of Design and Environmental Analysis, Cornell University; Author of Workplace by Design

"Captures the very essence of work transformation . . . presenting solid foundations, realistic analyses, and user-friendly evaluation tools."
David Fleming, California telework program champion

"Focussed upon the strategic issues involved in business change. An interesting read for anyone involved in the changing workplace."
Facilities

"Thoughtful and thought provoking"
Telecommuting Review

"Substantive and detailed"
Canadian HR Reporter

"Easy to read, well structured, and full of useful content, demonstrating Robertson's thorough grasp of a range of organisational issues"
Flexibility: The Interactive Forum on New Ways of Working"

"A welcome addition to the growing body of literature in this field."
International Flexwork Forum

· Description

This book explains how an organization can integrate human resources, facilities management, and information technology strategies to deliver improved bottom-line results while fostering a workplace environment that is more satisfying.

Focusing on optimizing the enabling technologies of the new workplace, Work Transformation is an invaluable resource for:

· Facilities managers
· Information technology managers
· Human resources managers
· Corporate/commercial real estate professionals
· Office designers and architects
· Telecommunications and office furniture equipment suppliers

 · Contents | · Preface | · About the Author

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